About Us

Workers Assistance Program was built with the mission to create better workplaces, schools, and communities. In the 40 years since, we at WAP have strived to accomplish this goal through behavioral health, education, counseling, mentoring, and childhood nutrition. Innovation, experience, and a passion for service has allowed WAP to reach more people in need than ever before.

Our Programs

  • Alliance Work Partners

    Alliance Work Partners

    Outfitting the workplace with healthier, more productive employees and lowering healthcare costs by providing world-class employee assistance programs.

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  • Peer Assistance Leadership

    Peer Assistance Leadership

    Mentoring students through a program, adopted by the state, as an elective course to fight teen pregnancy, gang participation, and climbing dropout rates.

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  • Texas HIV Connection

    Texas HIV Connection

    Focusing at both the state and personal level on decreasing the spread of HIV by increasing education and participation in the act of prevention.

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  • Coordinated Training Services

    Coordinated Training Services

    Providing training statewide to expand the prevention infrastructure, guided by the latest in technology, research, and quality standard approaches.

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  • Youth Advocacy

    Youth Advocacy

    Empowering youth to communicate with respect, lead substance-free lives, and experience greater opportunities by focusing on the client’s strengths.

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  • Child Care Food Program

    Child Care Food Program

    Offering nutrition training and funding for food supplements to day care providers to assist in compliance with the USDA’s Child & Adult Care Food Program.

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Job Opportunities

CTS Manager: CTS

Workers Assistance Program, Inc.

JOB DESCRIPTION

Coordinated Training Services Manager

 

Department:              Coordinated Training Services (CTS)

Supervisor:                CTS Program Director

Classification:             Exempt/Full-time/Salaried

 

Qualifications/Requirements

Bachelors degree from an accredited college/university in Mental Health/Substance Use, Human Services, Business Administration, or related field is preferred. Work experience in the area of administration may be substituted for education. Skills in oral & written communication, negotiation, analysis, and a demonstrated ability to be organized and detail oriented is required. 10% Overnight and/or weekend travel required as needed. Candidates should also have experience or knowledge in following areas:

 

•     Event Planning and Coordination

•     Manage the Calendar and Schedule Trainings

•     Excellent customer service

•     Working as a vital member of a dynamic and creative team

•     Assistance with Contract administration/cost control

•     Public speaking

•     Invoicing and reconciliation of training costs (hotel, speaker fee, travel, per diem)

•     Certified Prevention Specialist (CPS) or willingness to obtain CPS credential after hire

 

Duties/Responsibilities

Under the direct supervision of the CTS Program Director, the CTS Manager will be responsible for the following:

 

Training Coordination

Coordinate with Prevention Resource Centers (PRCs) and Community Coalitions (CCPs) to schedule trainings. Locate approved trainers, register events and complete all paperwork based on regional training needs. Meet or exceed training services contract measures. Also responsible for the following:

•     Manage regional calendar, Commitment for Training letters, required documentation for updating training numbers

•     Secure all completed paperwork after each training from the training site coordinator

•     Produce monthly reports as required and/or requested

•     Act as CEU (certified education unit) Coordinator

•     Develop and maintain relationships with current training entities, and maintain awareness of new or unutilized training entities to maintain adequate network of training providers

•     Provide administrative technical assistance to: PRCʼs, funding source, and outside organizations, regarding training/trainers

 

Annual Events Coordination

Make all arrangements for CTS events, including but not limited to: create promotional & marketing material, secure speakers/presenters, logistics on site, travel arrangements, vendor negotiations, registration, site location, safety/liability issues, etc. During events, overseas recruitment, training, and coordination of volunteers.

•     Marketing conference events to target populations

•    Identify potential attendees

•    Meet or exceed attendance goals for each event

•     Act as CTS rep for conferences, exhibits, and presentations.

 

Administrative

Maintain and update CTS database. Assist in recruitment, selection and contracting approved curriculum trainers. Conduct periodic reviews of trainers and training entities, including a record review; current certification/licensure requirements met; adherence to contract.

•     Verify all training affiliate credentials

•     Assure that Curriculum developers forward current trainer requirements and approved trainer list annually

•     Purchase Specialist duties including but not limited to flights, hotels and/or car rental when necessary

•     Conduct analysis of the network, and procedures, to meet all criteria, as stipulated by contract and internal requirements

•     Cross-train in other departments ie PAL® and HTS on all service functions to provide support as needed

 

Misc: Meet or exceed contract or deliverable objectives; Responsible for personal critical/quantified performance measures; Document all service activity in designated database, electronic calendar, and other appropriate work databases as assigned; Respond to customer request & complaints in a timely manner and document service

provided; Consistently communicate with internal stakeholders per email protocol

 

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Employees may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth to address business needs and changing business practices.

Email resume

AWP Trainer: AWP

AWP Trainer


Division:                    AWP Training Services          

Department:              Alliance Work Partners

Activity Leader:        Vice President of Alliance Work Partners

Classification:          Exempt/ Full-time/Salaried

 

 

Qualifications/Requirements 

Bachelor’s degree from accredited college/university in areas of education, human services, counseling or related field plus two years professional experience in the field of workplace training. Experience may be substituted for education. Experience should include training other professionals and/or peers (not just client groups), preferably in areas of professional and personal development and supervisor and management, and EAP processes. Position also requires effective written and oral communication skills; ability to plan, organize, and deliver training and technical assistance services; ability to use independent judgment; Must have reliable transportation, a valid Driver’s License and auto insurance, and be willing to travel extensively. Also requires a flexible schedule including a willingness to work weekends and evenings.

 

Duties/Responsibilities

Under the general supervision of the VP of Alliance Work Partners, the AWP Trainer will be responsible for the following:

 

Training:  Provide professional training to personnel professional, personal development, supervisor and management, EAP processes programs. Adapt training delivery to fit the needs of the target audience; deliver assigned training independently if needed; Training responsibilities also include informational presentations, conference workshops and special advanced training courses as required.

 

Resource Development:  Assists with development or revision of training materials including but not limited to curricula, training outlines, handouts, pre/post tests, evaluation instruments and informational brochures.  Recommends new program ideas, designs, and models that are age appropriate and culturally sensitive and meet the needs of special populations.

 

Administration:  Attend regularly scheduled staff meetings or any community based process meetings or workshops assigned by the supervisor.  Responsible for timely completion of Field Activity Reports, information requests, training documentation, training inventories, travel reimbursements, and evaluations.  Maintain training calendar and respond to phone, email and written inquires in a timely manner.    

 

Misc: Meet or exceed contract or deliverable objectives; Responsible for personal critical/quantified performance measures; Document all service activity in designated database, electronic calendar, and other appropriate work databases as assigned; Respond to customer request & complaints in a timely manner and document service provided; Consistently communicate with internal stakeholders per email protocol

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Employees may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth to address business needs and changing business practices, Perform other related duties as assigned.

Email resume

Facilitator/Case Manager: Youth Advocacy

Division:                    Youth Advocacy

Department:             CLFC

Supervisor:               Program Director/Facilitator

Classification:          Non-Exempt/Full-time/Salary

 

 

Qualifications/Requirements

Bachelor’s degree in social services preferred or one year of full time employment in a related field can be substituted for 30 college hours. Two years experience in working with high-risk /minority youth and families. Experience in the provision of substance abuse prevention services and/or working knowledge of core prevention principals, e.g. risk and protective factors.  Experience in leading/facilitating didactic and interactive groups of youth and adults. Strong organizational and coordinating skills with the ability to self-manage, prioritize and carry out requests in a timely and efficient manner; effective written and oral communications skills; and good listening skills.  Reliable transportation and willingness to use personal vehicle in the performance of duties.  Ability and willingness to work an irregular schedule, e.g. Bilingual in Spanish/English is required.

 

Duties/Responsibilities

Under the supervision and direction of the Program Director, the facilitator/case manager is responsible for the following:

 

Coordinative: Help organizing, planning and coordinating the activities for program to ensure that contract objectives are met. The co-facilitator will establish contacts and referral sources and promote the program within the target area to ensure the consistent flow of program participants.  Will coordinate with other service providers, schools, area churches, community members to establish and enhance networking relationships and ensure continuity of services to the target of population.  Will maintain a data collection system to ensure compliance with contractual documentation and reporting requirements.

 

Direct Service: Co-facilitates educational/skills building sessions to youth and adults using the scientific based curriculum on a scheduled basis. Provides presentations to community regarding program services as needed. Will conduct outreach in the target community to enroll and/or motivate referrals to participate in the program. Assists in preparation and clean-up when program activities are conducted. Assists in conducting alternative activities and transportation of participants and family members.  Performs other duties as assigned.

 

Computer:  Knowledge of computer software (Claris Works, FileMaker, etc.) to access information and produce mailing lists and special reports as requested.  Assists with mailing, collection and data entry of all evaluation instruments

 

Skill Development: Participates in training sessions, conferences, staff meetings and other professional development activities deemed appropriate and/or mandatory.

 

Misc: Meet or exceed contract or deliverable objectives; Responsible for personal critical/quantified performance measures; Document all service activity in designated database, electronic calendar, and other appropriate work databases as assigned; Respond to customer request & complaints in a timely manner and document service provided; Consistently communicate with internal stakeholders per email protocol

 

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Employees may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth to address business needs and changing business practices, Perform other related duties as assigned.

Email resume

YA Part Time Case Manager: ICMS

Qualifications/Requirements

Bachelor’s or Master’s degree in social work, psychology, or other behavioral/social science and two years experience working with high-risk youth and families and/or providing case management services. Bilingual in English/Spanish. Candidates should be flexible, client-oriented, and knowledgeable about Austin/Travis County communities.

Recognize the importance of social networks, family, and broader systems in working with clients.  Candidates must have the ability to work independently, prioritize work responsibilities, and have strong organization abilities. Candidates should have reliable transportation, auto insurance and ability/willingness to use personal vehicle in the performance of job duties. Must be proficient in using computer software.

 

Duties/Responsibilities

Case Management

Conduct assessment and service coordination for assigned clients and families. 

Work with clients and families to identify goals, resources and needs and to develop service plan for each assigned case.  Conduct home, school and agency visits.

Provide information and referrals to clients, link clients to appropriate agencies and resources, provide client advocacy in a variety of settings, and monitor service provision. 

Appropriately assist clients with basic needs and provide advocacy when needed.

Provide direct services, which may include coaching, training, or other activities necessary for client engagement and positive outcomes.  Evaluate client participation and progress and conduct discharge planning.  Coordinate efforts with other service providers, schools, juvenile probation, and community agencies to help clients and families meet identified goals. Document client service activity and comply with all reporting requirements. 

Misc:

Meet or exceed contract or deliverable objectives. Responsible for personal critical/quantified performance measures. Document all service activity in designated database, electronic calendar, and other appropriate work databases as assigned. Respond to customer request & complaints in a timely manner and document service provided. Provide timely response to customer requests. Consistently communicate with internal stakeholders per email protocol

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Employees may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth to address business needs and changing business practices, Perform other related duties as assigned.

Email resume

Contact Us

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    Visit Us

    Austin, Texas

    4115 Freidrich Ln., Suite 100
    Austin, Texas 78744

    2525 Wallingwood Dr., Bldg. 5
    Austin, Texas 78746

    1106 Lavaca St., Suite 103
    Austin, Texas 78711

    Moore, Oklahoma

    1927 N. Moore Ave.
    Moore, Oklahoma 73160

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    Reach Us

    Phone 512-343-9595

    Toll Free 877-CTS-1533

    Toll Free 800-522-0550

    Fax 512-338-0939

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    Email Us

    mholt@workersassistance.com

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