About Us

Workers Assistance Program was built with the mission to create better workplaces, schools, and communities. In the 35 years since, we at WAP have strived to accomplish this goal through behavioral health, education, counseling, mentoring, and childhood nutrition. Innovation, experience, and a passion for service has allowed WAP to reach more people in need than ever before.

Our Programs

  • Alliance Work Partners

    Alliance Work Partners

    Outfitting the workplace with healthier, more productive employees and lowering healthcare costs by providing world-class employee assistance programs.

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  • Peer Assistance Leadership

    Peer Assistance Leadership

    Mentoring students through a program, adopted by the state, as an elective course to fight teen pregnancy, gang participation, and climbing dropout rates.

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  • Texas HIV Connection

    Texas HIV Connection

    Focusing at both the state and personal level on decreasing the spread of HIV by increasing education and participation in the act of prevention.

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  • Coordinated Training Services

    Coordinated Training Services

    Providing training statewide to expand the prevention infrastructure, guided by the latest in technology, research, and quality standard approaches.

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  • Youth Advocacy

    Youth Advocacy

    Empowering youth to communicate with respect, lead substance-free lives, and experience greater opportunities by focusing on the client’s strengths.

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  • Child Care Food Program

    Child Care Food Program

    Offering nutrition training and funding for food supplements to day care providers to assist in compliance with the USDA’s Child & Adult Care Food Program.

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Job Opportunities

Chief Operating Officer: Workers Assistance Program

Requirements
Financial Management and Oversight Business
Oversee business policies and accounting practices
Review and analyze financial reports
Support and advise CEO in decision making
Lead an organizational budgeting process and forecasting
Oversee reporting and monitoring of organizational performance metrics
Provide financial oversight and monitoring
Ensure the relevant financial data is presented to the CEO and management team.

External Relationship Development
Manage and cultivate existing relationships with funders to secure and expand recurring revenue streams.
Publicly represent WAP with external constituency groups including community, governmental, and private organizations and build awareness for WAP’s mission.

Team Development/Leadership
Oversee, direct, and organize the work of the quality management and operations teams.
Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
Ensure staff members receive timely and appropriate training and development.
Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals, and administer salary adjustments.
Mentor and develop staff using a supportive and collaborative approach: assign accountabilities; set objectives; establish priorities; and monitor and evaluate results.

Operations
Oversee risk management and legal activities: letters of agreement, contracts, leases, and other legal documents and agreement
Business insurance-procurement, monitoring and management
Information technology –working with information technology staff to ensure the ongoing maintenance and updating of information systems and infrastructure, including hardware, software and applications.
Upgrade and implement an appropriate system of policies, internal controls, accounting standards, and procedures.
Plan, coordinate, and execute the annual budget process. 
Ensure that WAP is adhering to the strategic plan, delivering status reports to the board.
Provide analytical support to WAP’s internal management team including development of internal management reporting capabilities.

Qualifications
Minimum of BA/BS degree with at least 10 years of experience and experience may be substituted for education
MBA preferred
Strong operational experience, ideally has worked in a senior management role for 10+ years in a socially responsible organization with progressive experience leading to at three years experience in operational/administrative management.
Experience either as an employee or board member of a nonprofit organization; must be familiar with nonprofit finance and accounting regulations
Proven track record of success facilitating progressive organizational change and development within a growing organization
Excellent judgment and creative problem solving skills including negotiation and conflict resolution skills
Strong mentoring, coaching experience to a team with diverse levels of expertise
Entrepreneurial team player who can multitask
Superior management skills; ability to influence and engage direct and indirect reports and peers
Self reliant, good problem solver, results oriented
Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives.
Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with senior management, WAP’s board of directors, and staff
Ability to operate as an effective tactical leader as well as strategic thinker

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Contact Us

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    Visit Us

    Austin, Texas

    4115 Freidrich Ln., Suite 100
    Austin, Texas 78744

    2525 Wallingwood Dr., Bldg. 5
    Austin, Texas 78746

    1106 Lavaca St., Suite 103
    Austin, Texas 78711

    Moore, Oklahoma

    1927 N. Moore Ave.
    Moore, Oklahoma 73160

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    Reach Us

    Phone 512-343-9595

    Toll Free 877-CTS-1533

    Toll Free 800-522-0550

    Fax 512-338-0939

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    Email Us

    hradmin@workersassistance.com