Training Manager: Workers Assistance Program
Workers Assistance Program, Inc.
Department: Workers Assistance Program
Activity Lead (AL): Vice President of AWP
Develop and organize training manuals, multimedia visual aids, and other educational materials.
Responsible for maintenance of Training Calendar.
Develop testing and evaluation procedures.
Evaluate instructor performance and the effectiveness of training
programs, providing recommendations for improvement.
Analyze training needs to develop new training programs or modify and
improve existing programs.
Develop alternative training methods if expected improvements are not seen.
Organize and develop, or obtain, training procedure manuals and guides and
course materials such as handouts and visual materials.
Confer with management and conduct surveys to identify training needs based
on projected production processes, changes, and other factors.
Select and assign instructors to conduct training.
Evaluate training materials prepared by instructors, such as outlines, text, or
Manage training commitments to outside organizations such as the state and
city, and assist trainers in meeting these commitments.
Offer specific training programs to help workers maintain or improve job
Performs advanced areas of work for the professional field. Applies advanced skills to resolve very complex problems not covered by existing procedures or practices independently. Displays a high level of critical thinking in bringing successful resolution to high-impact, complex, and/or cross-functional problems.
BS/BA in related discipline, or advanced degree, where required, or equivalent combination of education and experience. Certification may be required in some areas.
Demonstrates and applies comprehensive knowledge of field of specialization to the successful completion of complex assignments. Demonstrates advanced knowledge of concepts, practices, and procedures of particular area of specialization. Demonstrates significant knowledge of organization's business practices and issues faced and contributes to problem resolution of those issues.
5-7years of successful experience in related field and successful demonstration of Key Responsibilities and Knowledge as presented above. Advanced degree may be substituted for experience, where applicable.