About Us

Workers Assistance Program was built with the mission to create better workplaces, schools, and communities. In the 35 years since, we at WAP have strived to accomplish this goal through behavioral health, education, counseling, mentoring, and childhood nutrition. Innovation, experience, and a passion for service has allowed WAP to reach more people in need than ever before.

Our Programs

  • Alliance Work Partners

    Alliance Work Partners

    Outfitting the workplace with healthier, more productive employees and lowering healthcare costs by providing world-class employee assistance programs.

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  • Peer Assistance Leadership

    Peer Assistance Leadership

    Mentoring students through a program, adopted by the state, as an elective course to fight teen pregnancy, gang participation, and climbing dropout rates.

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  • Texas HIV Connection

    Texas HIV Connection

    Focusing at both the state and personal level on decreasing the spread of HIV by increasing education and participation in the act of prevention.

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  • Coordinated Training Services

    Coordinated Training Services

    Providing training statewide to expand the prevention infrastructure, guided by the latest in technology, research, and quality standard approaches.

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  • Youth Advocacy

    Youth Advocacy

    Empowering youth to communicate with respect, lead substance-free lives, and experience greater opportunities by focusing on the client’s strengths.

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  • Child Care Food Program

    Child Care Food Program

    Offering nutrition training and funding for food supplements to day care providers to assist in compliance with the USDA’s Child & Adult Care Food Program.

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Job Opportunities

HIV Connection Director: WAP HIV Connection Department

Director

 

Division:                    Training Services

Department:              HIV Connection

Supervisor:                Chief Operating Officer

 Classification:         Exempt/Full-time/Salaried

 

 

Qualifications/Requirements

Bachelor’s degree from accredited college/university in areas of education, human services, counseling or related field.  Four years of professional training experience with at least one year in a supervisory or lead trainer role, preferably in areas of HIV prevention and three years of experience with participation in events that target counselors, HIV Case Managers, and/or HIV workers who focus exclusively on substance abuse populations.  Experience may be substituted for education.  Knowledge of training procedures and techniques, of adult education principles, practices and techniques; of group process, group dynamics and interpersonal relations; of instructional design and /or curriculum development. Demonstrated ability to instruct others.  Ability to assign, and/or supervise the work of others; to plan for training and technical assistance services; to assess training needs; to formulate learning objectives, to create and evaluate training objectives, requirements, and effectiveness of delivery;  and to communicate effectively.  Ability to use independent judgment and work as a team player.  Experience in the use of a Macintosh computers and must attend the National Institute on Drug Abuse or Center for Substance Abuse Treatment course, is desired.  Must be approved by the Texas Department of Health to train.  This position requires extensive travel and a flexible schedule including a willingness to work weekends and evenings. Certification: LCDC or LPC or other certifications related to Substance Abuse/Communicable Diseases/Counseling preferred, but not required.

 

 

Duties/Responsibilities

Under the direction of the Chief Operating Office, the Program’s Director will be responsible for the following:

 

Manager of HIV/AIDS Training Program:

 

-           Directly responsible for special training programs and staff involved in delivery of services.    

-           Ensures that the latest research findings are incorporated into all training curricula and materials on a regular basis, that all trainings are conducted according to the Texas Department of Health guidelines, that all curricula and resource materials are developed and published in accordance with agency and contract requirements, and that adequate numbers of training materials are available at all trainings. 

-           Maintains on-going communication with sponsoring agencies prior to all trainings.

-           Completes and provides in a timely manner all required documentation on all trainings.

-           Creates new programmatic designs and models, which are appropriate and culturally sensitive to the target populations.

 

HIV/AIDS- Trainer:

 

-           Provides training to personnel in health care settings.

-           Responsible for all training services including training development, delivery, evaluation and curriculum development.

-           Ensures that all trainings are conducted according to required guidelines. 

-           Conduct training presentations and workshop trainings with the ability to adapt training delivery to fit the needs of the target audience. Also, has responsibility for training and review of new trainers. This includes providing feedback and guidance to the trainers before, during and after trainings. 

-           Create new program ideas, designs and models, which are age appropriate and culturally sensitive and meet the needs of special populations.

 

Activity Leader Duties:

 

-           Develops and/or secures job descriptions for program training staff. 

-           Prepares and submits special training program reports.  

-           Performs annual evaluations on all departmental training staff.   Performs and supports public relations activities, constituency contacts and follow-up. 

-           Coordinate regularly scheduled staff meetings .  Participates in grant activities that relate to the department.  Ensures compliance with all WAP rules, policies, and procedures. 

-           Provide assistance, oversight and supervision to trainers and directly supervises their activities during special trainings. 

-           Communicates openly and timely with staff and management.   Recommends staffing changes and initiates hiring for department as needed. 

-           Ensures timely submission of all travel vouchers, purchase vouchers, time sheets and other required paperwork as related to department activities. 

-           Monitors compliance with company policies and grant requirements.  

 

 

Misc: Meet or exceed contract or deliverable objectives; Responsible for personal critical/quantified performance measures; Document all service activity in designated database, electronic calendar, and other appropriate work databases as assigned; Respond to customer request & complaints in a timely manner and document service provided; Consistently communicate with internal stakeholders per email protocol

 

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Employees may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth to address business needs and changing business practices. 

Email resume

Part Time Bilingual Case Manager: Workers Assistance Program, Youth Advocacy Department

                        

Division:                    Youth Advocacy

Department:              Independent Case Management Services (ICMS)

Supervisor:                Director of ICMS

Classification:          Non-exempt/Part time/Hourly

Qualifications/Requirements

Bachelor’s or Master’s degree in social work, psychology, or other behavioral/social science and two years experience working with high-risk youth and families and/or providing case management services. Bilingual in English/Spanish. Candidates should be flexible, client-oriented, and knowledgeable about Austin/Travis County communities.

Recognize the importance of social networks, family, and broader systems in working with clients.  Candidates must have the ability to work independently, prioritize work responsibilities, and have strong organization abilities. Candidates should have reliable transportation, auto insurance and ability/willingness to use personal vehicle in the performance of job duties. Must be proficient in using computer software.

 

Duties/Responsibilities

 

Case Management

Conduct assessment and service coordination for assigned clients and families. 

Work with clients and families to identify goals, resources and needs and to develop service plan for each assigned case.  Conduct home, school and agency visits.

Provide information and referrals to clients, link clients to appropriate agencies and resources, provide client advocacy in a variety of settings, and monitor service provision. 

Appropriately assist clients with basic needs and provide advocacy when needed.

Provide direct services, which may include coaching, training, or other activities necessary for client engagement and positive outcomes.  Evaluate client participation and progress and conduct discharge planning.  Coordinate efforts with other service providers, schools, juvenile probation, and community agencies to help clients and families meet identified goals. Document client service activity and comply with all reporting requirements. 

 

Misc:

Meet or exceed contract or deliverable objectives. Responsible for personal critical/quantified performance measures. Document all service activity in designated database, electronic calendar, and other appropriate work databases as assigned. Respond to customer request & complaints in a timely manner and document service provided. Provide timely response to customer requests. Consistently communicate with internal stakeholders per email protocol

 

 

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Employees may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth to address business needs and changing business practices, Perform other related duties as assigned.

 To apply, please Email a resume and letter of intent to mholt@workersassistance.com with the subject line reading "ICMS Case Manager Position". 

Email resume

Contact Us

  •  

    Visit Us

    Austin, Texas

    4115 Freidrich Ln., Suite 100
    Austin, Texas 78744

    2525 Wallingwood Dr., Bldg. 5
    Austin, Texas 78746

    1106 Lavaca St., Suite 103
    Austin, Texas 78711

    Moore, Oklahoma

    1927 N. Moore Ave.
    Moore, Oklahoma 73160

  •  

    Reach Us

    Phone 512-343-9595

    Toll Free 877-CTS-1533

    Toll Free 800-522-0550

    Fax 512-338-0939

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    Email Us

    hradmin@workersassistance.com