Chief Operating Officer: Workers Assistance Program
Financial Management and Oversight Business
Oversee business policies and accounting practices
Review and analyze financial reports
Support and advise CEO in decision making
Lead an organizational budgeting process and forecasting
Oversee reporting and monitoring of organizational performance metrics
Provide financial oversight and monitoring
Ensure the relevant financial data is presented to the CEO and management team.
External Relationship Development
Manage and cultivate existing relationships with funders to secure and expand recurring revenue streams.
Publicly represent WAP with external constituency groups including community, governmental, and private organizations and build awareness for WAP’s mission.
Oversee, direct, and organize the work of the quality management and operations teams.
Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
Ensure staff members receive timely and appropriate training and development.
Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals, and administer salary adjustments.
Mentor and develop staff using a supportive and collaborative approach: assign accountabilities; set objectives; establish priorities; and monitor and evaluate results.
Oversee risk management and legal activities: letters of agreement, contracts, leases, and other legal documents and agreement
Business insurance-procurement, monitoring and management
Information technology –working with information technology staff to ensure the ongoing maintenance and updating of information systems and infrastructure, including hardware, software and applications.
Upgrade and implement an appropriate system of policies, internal controls, accounting standards, and procedures.
Plan, coordinate, and execute the annual budget process.
Ensure that WAP is adhering to the strategic plan, delivering status reports to the board.
Provide analytical support to WAP’s internal management team including development of internal management reporting capabilities.
Minimum of BA/BS degree with at least 10 years of experience and experience may be substituted for education
Strong operational experience, ideally has worked in a senior management role for 10+ years in a socially responsible organization with progressive experience leading to at three years experience in operational/administrative management.
Experience either as an employee or board member of a nonprofit organization; must be familiar with nonprofit finance and accounting regulations
Proven track record of success facilitating progressive organizational change and development within a growing organization
Excellent judgment and creative problem solving skills including negotiation and conflict resolution skills
Strong mentoring, coaching experience to a team with diverse levels of expertise
Entrepreneurial team player who can multitask
Superior management skills; ability to influence and engage direct and indirect reports and peers
Self reliant, good problem solver, results oriented
Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives.
Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with senior management, WAP’s board of directors, and staff
Ability to operate as an effective tactical leader as well as strategic thinker