About Us

Workers Assistance Program was built with the mission to create better workplaces, schools, and communities. In the 35 years since, we at WAP have strived to accomplish this goal through behavioral health, education, counseling, mentoring, and childhood nutrition. Innovation, experience, and a passion for service has allowed WAP to reach more people in need than ever before.

Our Programs

  • Alliance Work Partners

    Alliance Work Partners

    Outfitting the workplace with healthier, more productive employees and lowering healthcare costs by providing world-class employee assistance programs.

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  • Peer Assistance Leadership

    Peer Assistance Leadership

    Mentoring students through a program, adopted by the state, as an elective course to fight teen pregnancy, gang participation, and climbing dropout rates.

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  • Texas HIV Connection

    Texas HIV Connection

    Focusing at both the state and personal level on decreasing the spread of HIV by increasing education and participation in the act of prevention.

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  • Coordinated Training Services

    Coordinated Training Services

    Providing training statewide to expand the prevention infrastructure, guided by the latest in technology, research, and quality standard approaches.

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  • Youth Advocacy

    Youth Advocacy

    Empowering youth to communicate with respect, lead substance-free lives, and experience greater opportunities by focusing on the client’s strengths.

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  • Child Care Food Program

    Child Care Food Program

    Offering nutrition training and funding for food supplements to day care providers to assist in compliance with the USDA’s Child & Adult Care Food Program.

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Job Opportunities

Facilitator/Case Manager: Youth Advocacy

Division:                    Youth Advocacy

Department:             CLFC

Supervisor:               Program Director/Facilitator

Classification:          Non-Exempt/Full-time/Salary

 

 

Qualifications/Requirements

Bachelor’s degree in social services preferred or one year of full time employment in a related field can be substituted for 30 college hours. Two years experience in working with high-risk /minority youth and families. Experience in the provision of substance abuse prevention services and/or working knowledge of core prevention principals, e.g. risk and protective factors.  Experience in leading/facilitating didactic and interactive groups of youth and adults. Strong organizational and coordinating skills with the ability to self-manage, prioritize and carry out requests in a timely and efficient manner; effective written and oral communications skills; and good listening skills.  Reliable transportation and willingness to use personal vehicle in the performance of duties.  Ability and willingness to work an irregular schedule, e.g. Bilingual in Spanish/English is required.

 

Duties/Responsibilities

Under the supervision and direction of the Program Director, the facilitator/case manager is responsible for the following:

 

Coordinative: Help organizing, planning and coordinating the activities for program to ensure that contract objectives are met. The co-facilitator will establish contacts and referral sources and promote the program within the target area to ensure the consistent flow of program participants.  Will coordinate with other service providers, schools, area churches, community members to establish and enhance networking relationships and ensure continuity of services to the target of population.  Will maintain a data collection system to ensure compliance with contractual documentation and reporting requirements.

 

Direct Service: Co-facilitates educational/skills building sessions to youth and adults using the scientific based curriculum on a scheduled basis. Provides presentations to community regarding program services as needed. Will conduct outreach in the target community to enroll and/or motivate referrals to participate in the program. Assists in preparation and clean-up when program activities are conducted. Assists in conducting alternative activities and transportation of participants and family members.  Performs other duties as assigned.

 

Computer:  Knowledge of computer software (Claris Works, FileMaker, etc.) to access information and produce mailing lists and special reports as requested.  Assists with mailing, collection and data entry of all evaluation instruments

 

Skill Development: Participates in training sessions, conferences, staff meetings and other professional development activities deemed appropriate and/or mandatory.

 

Misc: Meet or exceed contract or deliverable objectives; Responsible for personal critical/quantified performance measures; Document all service activity in designated database, electronic calendar, and other appropriate work databases as assigned; Respond to customer request & complaints in a timely manner and document service provided; Consistently communicate with internal stakeholders per email protocol

 

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Employees may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth to address business needs and changing business practices, Perform other related duties as assigned.

Email resume

YA Part Time Case Manager: ICMS

Qualifications/Requirements

Bachelor’s or Master’s degree in social work, psychology, or other behavioral/social science and two years experience working with high-risk youth and families and/or providing case management services. Bilingual in English/Spanish. Candidates should be flexible, client-oriented, and knowledgeable about Austin/Travis County communities.

Recognize the importance of social networks, family, and broader systems in working with clients.  Candidates must have the ability to work independently, prioritize work responsibilities, and have strong organization abilities. Candidates should have reliable transportation, auto insurance and ability/willingness to use personal vehicle in the performance of job duties. Must be proficient in using computer software.

 

Duties/Responsibilities

Case Management

Conduct assessment and service coordination for assigned clients and families. 

Work with clients and families to identify goals, resources and needs and to develop service plan for each assigned case.  Conduct home, school and agency visits.

Provide information and referrals to clients, link clients to appropriate agencies and resources, provide client advocacy in a variety of settings, and monitor service provision. 

Appropriately assist clients with basic needs and provide advocacy when needed.

Provide direct services, which may include coaching, training, or other activities necessary for client engagement and positive outcomes.  Evaluate client participation and progress and conduct discharge planning.  Coordinate efforts with other service providers, schools, juvenile probation, and community agencies to help clients and families meet identified goals. Document client service activity and comply with all reporting requirements. 

Misc:

Meet or exceed contract or deliverable objectives. Responsible for personal critical/quantified performance measures. Document all service activity in designated database, electronic calendar, and other appropriate work databases as assigned. Respond to customer request & complaints in a timely manner and document service provided. Provide timely response to customer requests. Consistently communicate with internal stakeholders per email protocol

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Employees may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth to address business needs and changing business practices, Perform other related duties as assigned.

Email resume

Contact Us

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    Visit Us

    Austin, Texas

    4115 Freidrich Ln., Suite 100
    Austin, Texas 78744

    2525 Wallingwood Dr., Bldg. 5
    Austin, Texas 78746

    1106 Lavaca St., Suite 103
    Austin, Texas 78711

    Moore, Oklahoma

    1927 N. Moore Ave.
    Moore, Oklahoma 73160

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    Reach Us

    Phone 512-343-9595

    Toll Free 877-CTS-1533

    Toll Free 800-522-0550

    Fax 512-338-0939

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    Email Us

    hradmin@workersassistance.com