About Us

Workers Assistance Program was built with the mission to create better workplaces, schools, and communities. In the 35 years since, we at WAP have strived to accomplish this goal through behavioral health, education, counseling, mentoring, and childhood nutrition. Innovation, experience, and a passion for service has allowed WAP to reach more people in need than ever before.

Our Programs

  • Alliance Work Partners

    Alliance Work Partners

    Outfitting the workplace with healthier, more productive employees and lowering healthcare costs by providing world-class employee assistance programs.

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  • Peer Assistance Leadership

    Peer Assistance Leadership

    Mentoring students through a program, adopted by the state, as an elective course to fight teen pregnancy, gang participation, and climbing dropout rates.

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  • Texas HIV Connection

    Texas HIV Connection

    Focusing at both the state and personal level on decreasing the spread of HIV by increasing education and participation in the act of prevention.

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  • Coordinated Training Services

    Coordinated Training Services

    Providing training statewide to expand the prevention infrastructure, guided by the latest in technology, research, and quality standard approaches.

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  • Youth Advocacy

    Youth Advocacy

    Empowering youth to communicate with respect, lead substance-free lives, and experience greater opportunities by focusing on the client’s strengths.

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  • Child Care Food Program

    Child Care Food Program

    Offering nutrition training and funding for food supplements to day care providers to assist in compliance with the USDA’s Child & Adult Care Food Program.

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Job Opportunities

Training Coordinator: AWP

Workers Assistance Program, Inc.

JOB DESCRIPTION

Training Coordinator

 

           

Division:                               Training Division

Department:                          Alliance Work Partners

Supervisor:                            Vice President of AWP

Classification:                      Exempt/ Full-time/ Salary

 

Qualifications/Requirements

Associate Degree in Business Administration or related experience/education in office practices, administrative support work, project management, and group dynamics. Experience may be substituted for education. Background, experience or knowledge in the following areas is preferred:

 

  • Coordinating/Organizing large, complex calendar/schedule systems
  • Coordinating goal-oriented group efforts
  • Computer systems (data entry, word processing, databases, special reports, spreadsheets)
  • Customer Service
  • Experience with Microsoft Office, Filemaker Pro, Adobe Connect

 

Duties/Responsibilities

Under the director supervision of the VP of AWP, the Training Coordinator will be responsible for the following:

 

Scheduling/Coordinating/Customer Service

  • Maintain training calendar and process all training requests in a timely manner
  • Coordinate and schedule all trainings and webinars
  • Assign Account Manager, affiliate, and AWP Trainers to conduct trainings based on skill and availability
  • Serve as primary liaison between clients and Trainers
  • Create folders with customized sign-in and evaluation forms for each scheduled training
  • Provide supplies and materials to Affiliate Trainers 2-3 weeks prior to the event
  • Respond to customer request & complaints in a timely manner and document service provided

 

Webinars

  • Update annual webinar schedule
  • Host all company webinars
  • Set up virtual classroom with training material
  • Extract videos and other multimedia visual aids
  • Send out reminder and handout Emails to webinar participants
  • Provide technical assistance during the webinar trainings
  • Schedule Closed Captioning Services

 

Billing/Processing

  • Verify and process invoices
    • Coordinate and provide documentation on purchase orders for shipping supplies, materials to Affiliate Trainers, and affiliate training invoices
    • Maintain filing system that is flexible, allows for growth, and is functional for department needs. Include the maintenance of hard copy filing system for Affiliate Trainer paperwork.

 

Misc:

  • Meet or exceed contract, or deliverable, objectives
  • Document all service activity in designated database, electronic calendar, and other appropriate work databases as assigned
  • Consistently communicate with internal stakeholders per email protocol
Email resume

Accounting Director: Workers Assistance Program, Inc.

Accounting Director

 

Division:  Operations/Administration

Department:              Accounting

Supervisor:  VP of Accounting

Classification:  Exempt/Full-time/Salaried

 

Qualifications/Requirements

Bachelor’s degree in accounting is required along with experience in a lead accounting position.  Five years of overall combined accounting and finance experience is highly preferred. Additional work experience may be substituted for education. Experience with nonprofit organizations is a plus.  Must have understanding of general accounting principles and procedures.  Requires knowledge of financial statements and experience with general ledger functions and the month-end/year-end close process.  This position also requires handling multiple tasks simultaneously, ability to communicate effectively, manage department, administrative skills and supervise staff.  Experience is required in accounting Software, computer operations, and Excel (or similar) spreadsheet applications.

 

Duties/Responsibilities

Under the general direction of the VP of Accounting, the Accounting Director will be responsible for the following areas:

 

•     Supervises and manages all accounting operations including billing, accounts receivable, accounts payable, general ledger, service inventory, and revenue recognition

•     Communicates effectively and provides leadership, direction and professional development of staff

•     Performs bank and general ledger reconciliations

•     Coordinates preparation of the operating budget, financial forecasts and report variances. Prepares and analyzes budgets for multiple grants and special projects.

•     Prepares and publishes accurate and timely monthly financial statements for grants programs. Monitors ongoing expenses to ensure compliance with funding agency guidelines and financial reporting requirements.

•     Oversees payroll processing and quarterly reports

•     Conducts/Coordinates annual audit of financial accounts

•     Researches accounting issues for compliance

•     Supports month-end and year-end close process

•     Ensures quality control over financial transactions and financial reporting

•     Manages and complies with local, state, and federal government reporting requirements and tax filings

•     Maintains and improves current business processes and accounting policies to strengthen internal controls

  • Maintains confidentiality and security of all accounts and records
  • Performs other duties as assigned

 

Misc: Meet or exceed contract or deliverable objectives; Responsible for personal critical/quantified performance measures; Document all service activity in designated database, electronic calendar, and other appropriate work databases as assigned; Respond to customer request & complaints in a timely manner and document service provided; Consistently communicate with internal stakeholders per email protocol.

Email resume

YA Part Time Case Manager: ICMS

Qualifications/Requirements

Bachelor’s or Master’s degree in social work, psychology, or other behavioral/social science and two years experience working with high-risk youth and families and/or providing case management services. Bilingual in English/Spanish. Candidates should be flexible, client-oriented, and knowledgeable about Austin/Travis County communities.

Recognize the importance of social networks, family, and broader systems in working with clients.  Candidates must have the ability to work independently, prioritize work responsibilities, and have strong organization abilities. Candidates should have reliable transportation, auto insurance and ability/willingness to use personal vehicle in the performance of job duties. Must be proficient in using computer software.

 

Duties/Responsibilities

Case Management

Conduct assessment and service coordination for assigned clients and families. 

Work with clients and families to identify goals, resources and needs and to develop service plan for each assigned case.  Conduct home, school and agency visits.

Provide information and referrals to clients, link clients to appropriate agencies and resources, provide client advocacy in a variety of settings, and monitor service provision. 

Appropriately assist clients with basic needs and provide advocacy when needed.

Provide direct services, which may include coaching, training, or other activities necessary for client engagement and positive outcomes.  Evaluate client participation and progress and conduct discharge planning.  Coordinate efforts with other service providers, schools, juvenile probation, and community agencies to help clients and families meet identified goals. Document client service activity and comply with all reporting requirements. 

Misc:

Meet or exceed contract or deliverable objectives. Responsible for personal critical/quantified performance measures. Document all service activity in designated database, electronic calendar, and other appropriate work databases as assigned. Respond to customer request & complaints in a timely manner and document service provided. Provide timely response to customer requests. Consistently communicate with internal stakeholders per email protocol

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Employees may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth to address business needs and changing business practices, Perform other related duties as assigned.

Email resume

Contact Us

  •  

    Visit Us

    Austin, Texas

    4115 Freidrich Ln., Suite 100
    Austin, Texas 78744

    2525 Wallingwood Dr., Bldg. 5
    Austin, Texas 78746

    1106 Lavaca St., Suite 103
    Austin, Texas 78711

    Moore, Oklahoma

    1927 N. Moore Ave.
    Moore, Oklahoma 73160

  •  

    Reach Us

    Phone 512-343-9595

    Toll Free 877-CTS-1533

    Toll Free 800-522-0550

    Fax 512-338-0939

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    Email Us

    hradmin@workersassistance.com