About Us

Workers Assistance Program was built with the mission to create better workplaces, schools, and communities. In the 40 years since, we at WAP have strived to accomplish this goal through behavioral health, education, counseling, mentoring, and childhood nutrition. Innovation, experience, and a passion for service has allowed WAP to reach more people in need than ever before.

Our Programs

  • Alliance Work Partners

    Alliance Work Partners

    Outfitting the workplace with healthier, more productive employees and lowering healthcare costs by providing world-class employee assistance programs.

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  • Peer Assistance and Leadership

    Peer Assistance and Leadership

    Mentoring students through a program, adopted by the state, as an elective course to fight teen pregnancy, gang participation, and climbing dropout rates.

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  • Texas HIV Connection

    Texas HIV Connection

    Focusing at both the state and personal level on decreasing the spread of HIV by increasing education and participation in the act of prevention.

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  • Coordinated Training Services

    Coordinated Training Services

    Providing training statewide to expand the prevention infrastructure, guided by the latest in technology, research, and quality standard approaches.

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  • Youth Advocacy

    Youth Advocacy

    Empowering youth to communicate with respect, lead substance-free lives, and experience greater opportunities by focusing on the client’s strengths.

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  • Child Care Food Program

    Child Care Food Program

    Offering nutrition training and funding for food supplements to day care providers to assist in compliance with the USDA’s Child & Adult Care Food Program.

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Job Opportunities

Accounting Generalist: WAP

Accounting Generalist

 

Division:  Operations/Administration

Department:  Accounting

Supervision: Accounting Director

Classification:  Exempt/Full-time/Salaried

 

Qualifications/Requirements

Bachelor’s degree in accounting preferred. Combinations of Associate Degree in accounting with two years of experience in accounting or four years of accounting field experience can qualify.  Experience with nonprofit organizations preferred.  Must have knowledge of general accounting practices, procedures, and audits; budgeting and reporting; application of data processing; and the maintenance of accounting records and financial administration. Must perform complex calculations and analysis; interpret and apply appropriate laws and regulations.  Possess ability to handle multiple tasks simultaneously, with accuracy, and communicate effectively.  Experience required in accounting Software, computer operations, and Excel (or similar) spreadsheet applications. 

 

Duties/Responsibilities

Under the general direction of the Accounting Director, the Accounting Generalist will be responsible for the following areas:

 

  • Manage Accounts Payable process from start to finish including; invoicing, check preparation, direct deposits, and spreadsheet management
  • Process requisitions (purchase orders)
  • Prepare bank deposits
  • Accounts receivable invoicing
  • Payroll processing
  • Coordinate with other departments to ensure timely payments to vendors
  • Professional and prompt correspondence with regards to administrative requests
  • Assist other Accounting Department positions, as assigned by the Accounting Director in brief instances or as normal duties (general accounting practices apply to ensure separation of duties)
  • Other office duties as needed i.e. manage the front desk, answer phones, order office supplies
  • Reporting on any aspects of duties verbally or in written format

 

Misc: Meet or exceed contract or deliverable objectives; Responsible for personal critical/quantified performance measures; Document all service activity in designated database, electronic calendar, and other appropriate work databases as assigned; Respond to customer request & complaints in a timely manner and document service provided; Consistently communicate with internal stakeholders per email protocol

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Employees may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth to address business needs and changing business practices.

Email resume

Development Manager: WAP

Development Manager

 

Division:                    Operations/Administration

Department:               A-RFP Team

Supervisor:                 QI/ A-RFP Director

Classification:            Exempt/Full-time/Salaried

 

Qualifications/Requirements

Bachelor’s degree from accredited university and 2 years of professional experience in the fields of Business Management, Marketing, Communications, or English is preferred. Additional work experience may be substituted for education. Exceptional skills in written and verbal communication. Strong research and organizational skills are required. Candidates should have background, experience, or knowledge in some or all of the following areas:

 

  • High attention to detail and reading comprehension
  • Proposal Writing in a clear and consistent format to answer each RFI/RFP question
  • Demonstrated ability to work on a team
  • Grant/RFP compliance
  • Understands project deadlines and meets expectations
  • Knowledge of Austin’s donor community, including foundations, corporations and the social community
  • Understanding of design programs and proper use of social media on behalf of the company

 

Duties/Responsibilities

Under the supervision of the A-RFP Director, the Development Manager will provide direct support to the administrative team and other departments as necessary (i.e. phone coverage and office project completion). In addition, this position is primarily responsible for the following:

 

Proposal/Grant Writing & Compliance

  • Manage the proposal process from beginning to end to ensure timely submission; identify key stakeholders, set, monitor & enforce timeline and deadlines for all involved
  • Write text, proofread and edit copies and drafts to detect errors, punctuation and syntax 
  • Ensure all timelines include review and approval by appropriate stakeholders
  • Enhance visual presentation by creating graphics and adding photos to illustrate the proposal
  • Prepares RFP’s by determining concept; gathering and formatting information with proper branding elements
  • Evaluate RFP process and make suggestions for improvements
  • Prepare applications for various funding sources
  • Responsible for compilation of data as required for RFP’s
  • Coordinates simultaneous bids and completes proposal processes within defined turnaround times
  • Track pending grant proposal development and grant activities

 

Fundraising/Marketing

  • Schedule and attend meetings and fundraising events
  • Establish and maintain partnerships and good relations with foundations, government and private funders as well as non-traditional sources
  • Expand fundraising support, including identifying donor prospects and enhancing donor cultivation
  • Responsible for initiatives ie. Amplify Austin; preparation and recruiting for WAP participation at fundraising/networking events
  • Represent WAP to community through public speaking and attend any pre-bid and Finalist events whenever appropriate
  • Create and update content for marketing collateral, social media, newsletters and other fundraising campaigns
  • Maintain and update WAP websites, at minimum, on a monthly basis with newsworthy items and photos emphasizing WAP programs

 

Research and Development

  • Actively find funding sources for various existing and future programs at WAP
  • Review application guidelines to ensure all criteria can be met
  • Continually research federal, state and local funding opportunities most suitable for WAP stated priorities, services and programs
  • Be prepared to discuss response strategy, drafting, editing and writing in a consistent way
  • Responsible for maintaining the most up-to-date information library and resources in database for AWP and Grant programs
  • Maintain and oversee calendar for new and renewal grant and RFP submissions.

 

Misc: Meet or exceed contract or deliverable objectives; Responsible for personal critical/quantified performance measures; Consistently communicate with internal stakeholders per email protocol

 

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Employees may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth to address business needs and changing business practices.

Email resume

Chief Executive Officer: Workers Assistance Program, Inc

Chief Executive Officer

 

Division:                    WAP

Department:              Executive

Supervisor:                Chairperson of WAP Board of Directors

Classification:           Exempt/Full-time/Salaried

 

Qualifications/Requirements

A Bachelor’s Degree from an accredited college or university in Public Administration, Business, Public Policy, Human Service, or related field. Masters Degree preferred. Five years of administrative experience with non-profit organizations. Knowledge or background in principles and practices of business administration including human resource practices and employment laws, program budgeting, general accounting, fiscal management, office procedures and business operating systems. Must be skilled in: communicating effectively, verbally and in writing, with a diverse range of audiences and settings; persuasion and negotiation of conflicts and problems; assessing operational, program, staffing and fiscal needs; interpreting legal documents and government regulations; evaluating fiscal and financial reports, forms and data; analyzing complex written documents; identifying and resolving administrative problems; ability to work long and irregular hours under pressure conditions; delegating responsibility and achieving results through subordinates; and maintaining order in an environment of changing priorities. Must be able to pass standard drug, criminal, and financial background checks.

 

Duties/Responsibilities

Under the direction of the Chairperson of the Board, the Chief Executive Officer 

provides the overall management of WAP, in alignment with the WAP mission, and administers the program policies as determined by the Board of Directors. Duties include:

 

General Administration:  

Oversees the development and implementation of operations, systems, and program plans. Ensures processes and procedures are in place to ensure the smooth and efficient operation of business and compliance with all governmental rules and regulations. Periodic review of all company policies and makes recommendations for changes or additions to the Board of Directors. Provides leadership in the strategic planning of the organization and approves all plans for the development of services. Assesses operational, program, staffing and fiscal needs. Identifies and resolves conflict and problems. Approves all employee hires and terminations. Maintains a positive working atmosphere among all staff.  Implements systems to achieve effective, measurable work-loads and work flow. Works to innovate and streamline processes and services.

 

Program Development/Public Relations:  

Establish and maintain excellent customer service and public relations. Maintain and develop collaborations with key organizations and individuals. Promote program services. Review and approve service sales quotas and participate in the formulation of marketing objectives coordinated with those of the organization. Evaluate existing program services and make recommendations as needed. Provide outreach and capacity building. Interface positively and effectively with unions, employers, lay groups, professional groups, treatment providers, and the general public. Communicate with other organizations in the field through memberships or service on advisory committees and boards. Incorporate initiatives that give back to the community such as free counseling. Seek out new funding opportunities. Incorporate new initiatives to inform the community of WAP’s services.

 

Fiscal Administration:  

Reviews and approves the organizational annual budgets and approves subsequent modifications and transfers; monitors and evaluates accounting systems, audits of accounts, and internal control methods; reviews and approves accounts payable, payroll, and other financial warrants, requisitions, purchase orders, receipts and records or reports. Oversees reserve with focus on building total.

 

Special Projects:  

Conducts special projects or duties as directed by the Board Chairperson.

 

Misc:

Meet or exceed contract or deliverable objectives; Responsible for performance measures; Document all service activity in designated database, electronic calendar, and other appropriate work databases as assigned; Respond to customer request & complaints in a timely manner and document service provided; Consistently communicate with internal stakeholders per email protocol.

 

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Employees may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth to address business needs and changing business practices. 

Email resume

PT Bilingual Youth Advocacy Case Manager: Youth Advocacy

Case Manager

 

Division:                     Youth Advocacy

Department:             Independent Case Management Services (ICMS)

Supervisor:                Director of ICMS

Classification:            Non-exempt/Part time/Hourly

 

 

Qualifications/Requirements

Bachelor’s or Master’s degree in social work, psychology, or other behavioral/social science and two years experience working with high-risk youth and families and/or providing case management services. Bilingual in English/Spanish. Candidates should be flexible, client-oriented, and knowledgeable about Austin/Travis County communities. 

Recognize the importance of social networks, family, and broader systems in working with clients.  Candidates must have the ability to work independently, prioritize work responsibilities, and have strong organization abilities. Candidates should have reliable transportation, auto insurance and ability/willingness to use personal vehicle in the performance of job duties. Must be proficient in using computer software.

 

Duties/Responsibilities

 

Case Management

Conduct assessment and service coordination for assigned clients and families. 

Work with clients and families to identify goals, resources and needs and to develop service plan for each assigned case.  Conduct home, school and agency visits.

Provide information and referrals to clients, link clients to appropriate agencies and resources, provide client advocacy in a variety of settings, and monitor service provision.  

Appropriately assist clients with basic needs and provide advocacy when needed.

Provide direct services, which may include coaching, training, or other activities necessary for client engagement and positive outcomes.  Evaluate client participation and progress and conduct discharge planning.  Coordinate efforts with other service providers, schools, juvenile probation, and community agencies to help clients and families meet identified goals. Document client service activity and comply with all reporting requirements.  

 

Misc:

Meet or exceed contract or deliverable objectives. Responsible for personal critical/quantified performance measures. Document all service activity in designated database, electronic calendar, and other appropriate work databases as assigned. Respond to customer request & complaints in a timely manner and document service provided. Provide timely response to customer requests. Consistently communicate with internal stakeholders per email protocol

 

 

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Employees may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth to address business needs and changing business practices, Perform other related duties as assigned.

 

Email resume

Contact Us

  •  

    Visit Us

    Austin, Texas

    4115 Freidrich Ln., Suite 100
    Austin, Texas 78744

    2525 Wallingwood Dr., Bldg. 5
    Austin, Texas 78746

    Moore, Oklahoma

    1901 N. Moore Ave., Suite 14
    Moore, Oklahoma 73160

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    Reach Us

    Phone 512-343-9595

    Toll Free 877-CTS-1533

    Toll Free 800-522-0550

    Fax 512-338-0939

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    Email Us

    mholt@workersassistance.com

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