About Us

Workers Assistance Program was built with the mission to create better workplaces, schools, and communities. In the 40 years since, we at WAP have strived to accomplish this goal through behavioral health, education, counseling, mentoring, and childhood nutrition. Innovation, experience, and a passion for service has allowed WAP to reach more people in need than ever before.

Our Programs

  • Alliance Work Partners

    Alliance Work Partners

    Outfitting the workplace with healthier, more productive employees and lowering healthcare costs by providing world-class employee assistance programs.

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  • Peer Assistance and Leadership

    Peer Assistance and Leadership

    Mentoring students through a program, adopted by the state, as an elective course to fight teen pregnancy, gang participation, and climbing dropout rates.

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  • Texas HIV Connection

    Texas HIV Connection

    Focusing at both the state and personal level on decreasing the spread of HIV by increasing education and participation in the act of prevention.

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  • Coordinated Training Services

    Coordinated Training Services

    Providing training statewide to expand the prevention infrastructure, guided by the latest in technology, research, and quality standard approaches.

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  • Youth Advocacy

    Youth Advocacy

    Empowering youth to communicate with respect, lead substance-free lives, and experience greater opportunities by focusing on the client’s strengths.

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  • Child Care Food Program

    Child Care Food Program

    Offering nutrition training and funding for food supplements to day care providers to assist in compliance with the USDA’s Child & Adult Care Food Program.

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Job Opportunities

part-time Youth Case Manager: Youth Advocacy

Division:                     Youth Advocacy Department:             Independent Case Management Services (ICMS) Supervisor:                Director of Youth Advocacy Classification:            Non-exempt/Part time/Hourly   Qualifications/Requirements
  • Bachelor’s degree in social work, psychology, or other behavioral/social science preferred, two years of experience working with high-risk youth and families and/or providing case management services may be substituted for a degree.
  • Bilingual in English/Spanish strongly preferred
  • Must be flexible, client-oriented, and knowledgeable about the Austin/Travis County community.
  • Ability to recognize the importance of social networks, family, and broader systems in working with clients.
  • Ability to work independently, and have strong prioritizing, organization and time management skills.
  • Must have reliable transportation, auto insurance and the willingness to use personal vehicle to performance job duties.
  • Have willingness to assist clients during the weekend, evenings and in some cases, during court hours (8-10am or 2-4pm, Monday through Friday)
  • Must have proficiency in use of computer software such as: Microsoft programs, Zoom and Adobe.
  Case Management Duties/Responsibilities  
  • Conduct assessment and service coordination for assigned clients and families.
  • Develop a service plan for each assigned case by working with clients and families to identify goals, resources and needs.
  • Conduct home, school and agency visits (in person and virtually).
  • Coordinate efforts with other service providers, schools, juvenile probation, and community agencies to help meet identified goals. Document client service activity and comply with all reporting requirements.
  • Link and refer clients to appropriate agencies and resources, provide client advocacy in a variety of settings, and monitor service provision.
  • Provide direct services, which may include coaching, training, or other activities necessary for client engagement and positive outcomes.
  • Evaluate client participation and progress and conduct discharge planning.
  • Provide weekly and monthly updates to Travis County Juvenile Probation Officers, via email.
  • Assist the Lead and/or full-time Case Managers.
  • Maintain caseload of up to 5 clients at all times.
    Misc: Meet or exceed contract or deliverable objectives. Responsible for personal critical/quantified performance measures. Document all service activity in designated database, electronic calendar, and other appropriate work databases as assigned. Respond to client request & complaints in a timely manner and document service provided. Consistently communicate in a timely manner with internal stakeholders.   This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Employees may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth to address business needs and changing business practices, Perform other related duties as assigned.   Apply Now

Contact Us


    Visit Us

    Austin, Texas

    4115 Freidrich Ln., Suite 100
    Austin, Texas 78744

    2525 Wallingwood Dr., Bldg. 5
    Austin, Texas 78746

    Moore, Oklahoma

    1901 N. Moore Ave., Suite 14
    Moore, Oklahoma 73160


    Reach Us

    Phone 512-343-9595

    Toll Free 877-CTS-1533

    Toll Free 800-522-0550

    Fax 512-338-0939


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