Workers Assistance Program (WAP)

WAP Blog

Archive: November 2013

Blog, WAP, YA - Youth Advocacy

Thank you from WAP!

During this Texas Longhorn football season, Workers Assistance Program and Youth Advocacy coordinated several fundraisers at the AFL-CIO building parking lot selling parking spots to sports fans heading to the game. A big thanks goes out to the AFL-CIO for letting us use their parking lot. We also want to thank everyone the staff who participated at WAP, YA, and all of our happy parkers who donated to our Client Assistance Fund.

The funds we receive from these events are used to provide youth or a family with bus passes, rent & utility assistance, gift cards for food or clothing, school supplies, education assistance, and other basic needs that need to be met. 

We want to extend a special thanks to the Austin Texas Local No. 299 of the American Postal Worker’s Union for their generous donation to the Client Assistance Fund. They were a pleasure to share a parking lot with last weekend, and we wish them luck going forward.

We are planning more fundraising events in the coming months. Thank you so much for your continued support! 


Blog, PAL®

PAL® Volunteers Needed for Capital Area Food Bank

PAL® will be volunteering at the Capital Area Food Bank multiple times in the coming months and are looking for people willing and able to pitch in a few hours on a Saturday to help out.

Please email Daina or Samantha to sign up.

Saturday, 1/11/14
Sorting donations at the Capital Area Food Bank warehouse in South Austin
1 pm- 4 pm
*Open to HS PAL®s ONLY

Saturday, 2/1/14
Food distribution at Mobile Food Panty in Cedar Creek, TX
8:30 am- 11:30 am
Open to MS and HS PAL®s

Saturday, 3/29/14
Sorting donations at the Capital Area Food Bank warehouse in South Austin
1 pm- 4 pm
*Open to HS PAL®s ONLY


Blog, YA - Youth Advocacy

Now Hiring: Part-Time Case Managers

Part-time Case Manager – Youth Advocacy

We are currently seeking two part-time case managers to work within our Independent Case Management Services (ICMS) program. The ICMS program, part of the Youth Advocacy Division of the Workers Assistance Program, serves youth currently involved with Travis County Juvenile Probation and their families.

ICMS case managers assist youth and their family members through service coordination, advocacy, coaching, and resource linkages. Case managers have the opportunity to work with youth facing many challenges, provide support, and gain experience in the field of social services.

Case management responsibilities include conducting client and family assessments; working with clients to develop service plans with focus on clients’ goals; referring and inking clients to basic needs, treatment, school/education programs, employment, legal, parenting, and any other appropriate services; coordinating services and conducting ongoing follow up through home/school/community visits; advocating on behalf of clients; providing skills training related to setting goals, decision-making, communication, and problem-solving; assisting clients with community service requirements and job searches; and maintaining documentation and case notes according to program standards.

Case managers participate in weekly staffings and also assist with some field trips and community service activities for youth in the program.

NOTE: We are hiring two case managers and only one is required to be bilingual.


  • Bachelor’s degree with minimum one year of experience working with children, adolescents, or families in direct service setting.
  • Bilingual in English/Spanish.
  • Ability to establish and maintain good working relationships with clients, other organizations, and partner providers.
  • Ability to communicate effectively, both orally and in writing.
  • Knowledge of community resources and ability to work effectively with diverse populations.
  • Ability to use computers, software, Microsoft office, etc.
  • Must have good driving record and valid driver’s license.

To Apply:

Please send a letter of interest and resume to