Workers Assistance Program (WAP)

WAP Blog

Category: Blog

Blog, WAP, YA - Youth Advocacy

Thank you to Youth Advocacy’s latest donors

We would like to recognize two recent donors to Youth Advocacy: Austin Texas Local No. 299 of the American Postal Workers Union and, a brand. Local No. 299 came by a recent parking lot fundraiser to give their much appreciated donation and has donated Texas Food Handlers Training & Certification classes for youth participating in one of the programs.

Thank you both!


Blog, WAP, YA - Youth Advocacy

Thank you from WAP!

During this Texas Longhorn football season, Workers Assistance Program and Youth Advocacy coordinated several fundraisers at the AFL-CIO building parking lot selling parking spots to sports fans heading to the game. A big thanks goes out to the AFL-CIO for letting us use their parking lot. We also want to thank everyone the staff who participated at WAP, YA, and all of our happy parkers who donated to our Client Assistance Fund.

The funds we receive from these events are used to provide youth or a family with bus passes, rent & utility assistance, gift cards for food or clothing, school supplies, education assistance, and other basic needs that need to be met. 

We want to extend a special thanks to the Austin Texas Local No. 299 of the American Postal Worker’s Union for their generous donation to the Client Assistance Fund. They were a pleasure to share a parking lot with last weekend, and we wish them luck going forward.

We are planning more fundraising events in the coming months. Thank you so much for your continued support! 


Blog, YA - Youth Advocacy

Now Hiring: Part-Time Case Managers

Part-time Case Manager - Youth Advocacy

We are currently seeking two part-time case managers to work within our Independent Case Management Services (ICMS) program. The ICMS program, part of the Youth Advocacy Division of the Workers Assistance Program, serves youth currently involved with Travis County Juvenile Probation and their families.

ICMS case managers assist youth and their family members through service coordination, advocacy, coaching, and resource linkages. Case managers have the opportunity to work with youth facing many challenges, provide support, and gain experience in the field of social services.

Case management responsibilities include conducting client and family assessments; working with clients to develop service plans with focus on clients’ goals; referring and inking clients to basic needs, treatment, school/education programs, employment, legal, parenting, and any other appropriate services; coordinating services and conducting ongoing follow up through home/school/community visits; advocating on behalf of clients; providing skills training related to setting goals, decision-making, communication, and problem-solving; assisting clients with community service requirements and job searches; and maintaining documentation and case notes according to program standards.

Case managers participate in weekly staffings and also assist with some field trips and community service activities for youth in the program.

NOTE: We are hiring two case managers and only one is required to be bilingual.


  • Bachelor’s degree with minimum one year of experience working with children, adolescents, or families in direct service setting.
  • Bilingual in English/Spanish.
  • Ability to establish and maintain good working relationships with clients, other organizations, and partner providers.
  • Ability to communicate effectively, both orally and in writing.
  • Knowledge of community resources and ability to work effectively with diverse populations.
  • Ability to use computers, software, Microsoft office, etc.
  • Must have good driving record and valid driver’s license.

To Apply:

Please send a letter of interest and resume to


Blog, WAP, YA - Youth Advocacy

Thank you!



We want to send a huge thank you to all of our friends and family members for voting to help Youth Advocacy win a free website from HubRunner. We had votes coming in from all over the city, state, and country, and even as far away as Panama and Colombia. We know when we come into work each day that what we’re doing is making a real difference in our community, and it’s such an important morale boost for everyone to see so much enthusiastic support for the work we do.

Thanks again, and we’ll post an update once the new site is up!


Blog, WAP, YA - Youth Advocacy

Workers Assistance Program’s UT Football Parking Lot Fundraiser

If you’re going to this weekend’s huge game against Ole Miss, please consider parking at the AFL-CIO building parking lot. Workers Assistance Program will be selling parking spaces for the Longhorns’ game against Ole Miss on September 14. The parking lot is located at the AFL-CIO Building at 1106 Lavaca St., Austin, Texas 78701 (on the corner of 11th and Lavaca St.). 

All proceeds will benefit Youth Advocacy’s Client Assistance Fund, which helps families pay for basic needs like bus passes, rent, and utility bills. The parking lot will open at 5:00pm, and spots will be sold until kickoff.

Thanks for supporting WAP. Your gifts and donations make a huge difference for families and children in need. 


Blog, YA - Youth Advocacy

WAP and YA Love Their Fans

Fan pick up

WAP employees helping unload fans provided by Family Eldercare

Join Youth Advocacy and Workers Assistance Program for the 23rd Annual Family Eldercare Summer Fan Drive, which starts May 6th! Youth Advocacy will distribute fans to families with children, elderly members, or individuals with documented disabilities needing relief from the heat during our typically scorching Austin summer.  

Fans are available to the families we serve and those who qualify for assistance in the Austin community. In order to find out if you qualify, please bring photo ID and some type of documentation of income (check stub, benefits letter, food stamp letter).

Stop by our offices at 4115 Freidrich Lane, Suite 100, Austin, TX 78744 anytime between 9am – 5pm to talk to our friendly and capable staff.  

If you have any questions about our Fan Drive or would like to inquire about the availability of fans, call 512-444-9505. 

23rd Annual Summer Fan Drive


Blog, Employee Spotlight, YA - Youth Advocacy

Employee Spotlight: Jose Olazagasti


Blog, WAP, YA - Youth Advocacy

A Closer Look at Youth Advocacy

Youth Advocacy has been helping Austin-area families since 1975. Youth Advocacy has a rich history of serving the Austin community by engaging families and helping them make positive choices, learn healthy skills, and experience greater opportunity. Partnering with local agencies, schools, and courts, Youth Advocacy works to strengthen vulnerable youth and their families and help them achieve positive outcomes through a strengths-based approach.

A donation to Workers Assistance Program during Amplify Austin will ensure that Youth Advocacy can provide basic needs assistance to struggling families. Aid includes gas money to attend substance abuse prevention education, food to hold a family over for the weekend when most food pantries are closed, and aid with job finding.

Please visit Amplify Austin between March 4th at 7:00pm and 5th at 7:00pm and donate to Workers Assistance Program.

For more information on the population Youth Advocacy serves, here is an interactive infographic on the demographics of the individuals we serve:



Blog, YA - Youth Advocacy

Checking In With Youth Advocacy


Creating Lasting Family Connections is currently recruiting for Cohort 23, which will start in February.

The CYD Strengthening Families & Mentoring Program is working to establish an after school program partnership with Rodriguez Elementary School in Southeast Austin. The team is also presenting to students at the University of Texas and St. Edwards University about joining the mentoring program.

Independent Case Management Services has been expanding community service opportunities for clients to disrupt the school-to-prison pipeline while thwarting wrongful evictions for client families. Jody is also thiiiiiiis close to giving birth! Congrats in advance!


Blog, YA - Youth Advocacy

Longhorn Football Parking Lot Fundraiser

WAP will be selling parking spaces for the Longhorns’ home game against Iowa State on November 10. The parking lot is at the AFL-CIO Building, located at 1106 Lavaca St., Austin, Texas 78701 (on the corner of 11th and Lavaca St.). All proceeds will benefit the Youth Advocacy’s Client Assistance Fund, which helps families pay for basic needs like bus passes, rent, and utility bills. The parking lot will open at 9:00am, and spots will be sold until game time.